Select a Country or Region

Common Problem

Nothing happens on the TV after connecting the computer to the TV?

1) First switch the TV signal to the corresponding HDMI interface;

2) When switching the video, first adjust the computer resolution to the TV’s initial resolution and refresh rate (generally set the computer’s resolution to 1024*768 and the refresh rate to 60HZ) , Adjust the TV resolution after connecting;

3) If it is a laptop, you need to switch the output screen;

4) Some computers need to be turned off and connected, and then turned on again.

How to adjust the TV resolution?

On the XP system, click the right button-properties-settings-click the icon of the TV screen (usually 2), adjust the screen resolution on the win7 system, right-click the desktop-screen resolution-click the icon of the TV screen ( Generally 2), adjust the screen resolution.

Why is the icon on the TV only displayed in the middle part in the extended mode, and the screen is not full?

When the screen is expanded, the mode displayed on the TV is a point-to-point mode. The resolution of the TV is 1920*1080, and the resolution of the desktop picture does not reach the resolution of the TV, so it is only in the middle.

The TV display cannot be full screen, there is a border?

First adjust the resolution of the TV correctly, just adjust the zoom function of the graphics card.

Why is there only picture and no sound on the TV?

First determine whether the graphics card driver is correct, and then set the audio output on the computer to the audio of the graphics card.

Why is there a color cast on the TV after the computer is connected to the TV?

This is caused by the poor connection of the computer or TV interface, please change to another interface for testing.

Why is there no computer icon on the TV after connecting the computer and TV with HDMI?

After the computer and TV are connected, the default is "Extended Mode", and you only need to set it to "Copy Mode" on the computer resolution setting window.

Contact Us

Xinglian Precision Industry (Shenzhen) Co., Ltd.

+86 13266744865
+86 755 23400901
6th Floor, Unit A, Building B6, Guangming Science and Technology Park, China Merchants Group, No. 3009 Guangguang Road, Fenghuang Street, Guangming District, Shenzhen,China

Get Free Quote